DEPOSIT RETURN PAYMENT METHOD
Once ALL of the steps are completed and we have confirmed that all your documents are in order, you will receive your deposit in Full Balance by bank transfer or cheque.
Each Tenant will need to confirm his/her preferred method of payment and bank details or forwarding address individually in writing (by email or letter) and we can only proceed once ALL Tenants have confirmed.
We do not keep Tenants’ bank details on file (see our page explaining what a Standing Order is here) so we will need you to confirm your bank details to us in writing (email is fine) specifically stating that you wish us to return your share of the Deposit to that account. Your account details MUST be provided to us from your own email address to avoid confusion and so that you can be sure that we return your money to your correct account. If you are uncomfortable giving out your bank account details we can return your Deposit by cheque instead.
If you are unsure about any of the procedures outlined in these steps, please read the FAQ’s section. If you still have questions after you have read everything, please feel free to contact us.